Frequently Asked Questions

Most repairs are completed within 24-48 hours. Simple issues like virus removal or software installation can often be done same-day. More complex repairs may take 3-5 business days. We always provide an estimated timeline after diagnosis.

Yes! We offer same-day service for many common issues including virus removal, software installation, and minor repairs. Call us at (205) 618-9146 to check availability for your specific issue.

We offer free diagnostics with repair. Repair rates vary depending on the issue, but we always provide a clear quote before starting work. Most repairs range from $50-$200. We believe in transparent pricing with no hidden fees.

Yes, our certified technicians are experienced with both Windows PCs and Apple Mac computers. We handle repairs, upgrades, and maintenance for all major brands and models.

We offer professional data recovery services for hard drives, SSDs, and external storage devices. Success rates vary depending on the type and extent of damage, but we have specialized tools and expertise to recover data in most cases.

Yes, we carry a selection of new computers from leading brands as well as certified refurbished systems that offer great value. We can also build custom computers tailored to your specific needs.

We serve Chelsea, AL and surrounding areas including Birmingham, Hoover, Pelham, Helena, Alabaster, and other nearby communities. Visit our Service Area page for more details.

Absolutely! We provide comprehensive IT support for small and medium businesses including network setup, server maintenance, security solutions, and ongoing support contracts. Contact us to discuss your business needs.

Yes, all our repairs come with a 90-day warranty on parts and labor. We stand behind our work and will fix any issues related to our repair at no additional cost within the warranty period.

While walk-ins are welcome, we recommend calling ahead to schedule an appointment to ensure minimal wait time. This also allows us to prepare for your specific needs and have any necessary parts ready.

Yes! We can install and configure all types of software including operating systems, productivity suites, security software, and specialized applications. We also provide training to help you get the most from your software.

We accept cash, all major credit cards (Visa, MasterCard, American Express, Discover), and debit cards. We also offer financing options for larger purchases through our partners.